Success

April 24, 2019

So, You’re a New Temporary Associate??

Hello my friend! So, you’re a new temporary associate are you? If you’re new to the multifamily housing industry-welcome! My name is Rommel Anacan and I have been affiliated with the property management industry since 2004. Throughout my multifamily career I’ve worked at both the community (on-site) and corporate levels. Today I work with companies […]

Customer Service, Success, Success as a Temp
March 12, 2019

It’s Office Spring Cleaning Time!

We have started the process of “spring cleaning” in my home! There are several plastic bags filled with clothes, shoes and just plain stuff that we don’t need anymore, that are piling up in a closet waiting for us (me) to take it somewhere. Once I remove it from our house we’ll all feel better (especially […]

Success, Work Tips
February 28, 2019

Failure to Lunch?

I read an article in the New York Times recently that said that 62 percent of professionals ate lunch at their desks. A Washington Post article said that fewer than 20 percent of workers regularly left the office for lunch. As a former manager I probably ate more at my desk than outside of the office […]

Customer Service, sales, Success, Success as a Temp
November 20, 2018

Make Every Day a Friday!

Studies have shown that 70% of employees are disengaged at work. If you’ve read my blogs or attended any of of my talks or seminars around the country you’ve probably heard me use this stat a lot, especially in my leadership sessions. When I mention this stat I use it to motivate managers and leaders […]

Customer Service, Success, Work Tips
August 18, 2018

Vendors: How to Help Property Management Customers Fall in Love With What You’re Selling!

This week I thought I would focus on the vendors in the multifamily industry that make the jobs of the property management companies possible! When I was a community manager I relied on my landscaper, plumbers, snow plowers, construction crews etc. to ensure that we provided an amazing customer service experience to our residents. Vendors-if […]

Customer Service, sales, Success