Tag Archives: closing

November 20, 2018

Selling In Your Customer’s Language

I do not like buying cars. And just a few minutes after I walked into a dealership many years ago to test drive a car, I was reminded why I hated it so much. The salespeople. Oh, the salespeople. Especially the salespeople that do not seem to know that it isn’t 1972 anymore.  Many years […]

Customer Service, sales, Success