Tag Archives: sales

January 22, 2019

The Importance of Flexibility in Selling

I want you to imagine that you have just “made a date”with that really cute guy (or gal) that you’ve been hoping to go out with for months. You’re decided to plan the date and are excited about going to a new seafood restaurant that you’ve been dying to try. That is until you discovered, as […]

sales
November 20, 2018

Selling In Your Customer’s Language

I do not like buying cars. And just a few minutes after I walked into a dealership many years ago to test drive a car, I was reminded why I hated it so much. The salespeople. Oh, the salespeople. Especially the salespeople that do not seem to know that it isn’t 1972 anymore.  Many years […]

Customer Service, sales, Success
August 18, 2018

Vendors: How to Help Property Management Customers Fall in Love With What You’re Selling!

This week I thought I would focus on the vendors in the multifamily industry that make the jobs of the property management companies possible! When I was a community manager I relied on my landscaper, plumbers, snow plowers, construction crews etc. to ensure that we provided an amazing customer service experience to our residents. Vendors-if […]

Customer Service, sales, Success
May 17, 2018

Are You Ready for the Busy Leasing Season?

The “busy season” is upon the multifamily housing industry again, which means more move-outs, (hopefully) more move-ins and lots and lots of paperwork, administrative processes and procedures, and just more time spent on more stuff. Since you still have the same amount of time each day to do the more things you have to do, […]

sales, Success, Success as a Temp
November 1, 2017

Selling the “Hallmark Way”

Selling the Hallmark Way Do you have a “guilty pleasure” for the Holiday season? You know, the one thing that you like to do during this time of year that you don’t always admit to the people around you? For me the guilty pleasure is watching Christmas movies. Lots and lots of Christmas movies. In […]

communication, Customer Service, sales, Success
July 28, 2017

Don’t be “That Guy!”

I remember a time when I decided to grab some breakfast at McDonald’s. I ordered my usual “Big Breakfast” which has eggs, sausage, hash browns and an English Muffin. McDonald’s started offering a “Deluxe” version of the Big Breakfast that included pancakes–so I have learned to let them know upon ordering that I wanted the […]

communication, Customer Service, Success, Success as a Temp
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