An article on how to lease to Baby Boomers is a shift isn’t it, from the normal focus on Millennials. Now some of you are thinking, “It’s about time we stopped focusing on those Millennials!!” While others of you are thinking, “Why would we focus on Baby Boomers?? They’re already own their homes!” The truth […]
The multifamily housing industry is a people-centered business. Even if you wanted to avoid people, you couldn’t could you? There are people moving in. People moving out. People who want to move in. People who want your business. People who want to work for you. People who work for you. People who you work for. […]
I was at Starbucks recently and I ordered a tall vanilla iced coffee with no milk. The reason I ordered that drink was that it was a hot day and a cold drink sounded good, and I saw the drink listed on the menu. The fact that the drink was on the menu told me […]
As you know by now, I travel a lot for a living-which means that I spend a lot of time in airports-which means that I am around a lot of people who have a REALLY difficult time following directions, and yes, a lot of customers who are very, very wrong! On a recent trip I […]
A few months ago my wife and I finally relented and purchased … wait for it … our first flat screen television. Before this we had an “old-school” cathode ray tube TV that looked a lot like this one: I told myself the TV worked fine, the picture was still okay, and I was happy […]
For those of you current with lingo, you know that “RBF” means, well, it refers to someone whose natural facial expression sends a message that s/he is not a nice person. I mean, haven’t you met people who just naturally looked like they were having a bad day, every day? Yet when you talk to […]
I was working with a client not that long ago and jumped right in and took a few phone calls. Man, it must have been a full moon or something because I spoke with some crazy people that day. If you have worked onsite for any period of time, you know that the multifamily universe […]
If you’re a PM Staffing associate, considering becoming an associate, and are new to the property management, multifamily housing industry, you might feel as if industry pros speak a language all their own. And, we really do, don’t we? It reminds me of the scene in the movie Good Morning Vietnam where Adrian Cronauer remarks to […]
I travel a lot for my business. It has gotten to the point where I can identify what restaurants I want to eat in and where they’re located in a particular airport. I have also found myself wandering the gates of airports looking for a restaurant that I cannot find, and then realizing that I […]
Do you remember the scene from the movie Ferris Bueller’s Day Off when the economics teacher (played by Ben Stein) bores his class to tears with his lecture on the finer points of the the Laffler Curve, “Voodoo Economics” and the Smoot-Hawley Tariff Act? After listening to hundreds of phone calls over my career, I’ve […]