If you want to sell better, have people respond to you better, want to lead better, have people listen to you more the key is engaging, interacting and communicating with confidence. Don’t you find confidence attractive? When someone knows who s/he is and is not afraid of being him/herself, there is something very attractive about this, […]
I was remembering recently a time when my daughter asked me a math-related question. I looked at the math problem on the page and I had NO idea where to start! The problem I had was that the my daughter needed to explain how she figured out what “9X8” was, for example. So, when she asked […]
If you have been in the multifamily housing industry for even a short time you’ve probably noticed that everything often looks and sounds alike between communities. I mean, how many communities have a pool? Fitness center? Covered parking? My guess is many. The apartments even look alike don’t they? Most companies use some type of […]
Now that the Christmas season is in full swing, my wife and I have been enjoying (again) the endless parade of Christmas movies . . . especially those on Hallmark Channel. Yes, I know, these movies are often formulaic, corny and utterly predictable, yet isn’t that why so many people tune in? If there is […]
My daughter and I love Chick fil-A and end up going there a couple of times a month as a treat for the both of us. Now, no matter what time I go there, it always seems busy! This has been true in restaurants that I’ve gone to in both California and Colorado. In fact, […]
Question: “If you could live forever, would you, and why?” Answer: “I would not live forever, because we should not live forever; because if we were supposed to love forever, then we could live forever, but we cannot live forever, which is why I would not live forever.” -A 1994 Miss Universe Pageant Contestant Isn’t […]
Have you ever noticed that rental customers are often different than any other types of customers? I mean, doesn’t it sometimes seem as if some of your residents leave their intellect, perspective, fairness and sense of reality at the door to your office? In my years in the industry I believe that the reason that […]
People do business with people they like. It seems obvious doesn’t it? Don’t you automatically gravitate towards people who you like? Don’t you just find yourself attracted to people that you perceive to be friendly and nice? Think about it…if you walked into a store and one associate smiled while the other had a snarky […]
I was watching my favorite football team on TV a few weeks ago-and the third string quarterback was forced into the game due to injuries to the top two quarterbacks. Once I saw the third-string QB I assumed the game was lost as I figured this guy was third-string for a reason, right? To my […]
Three seconds. That is the amount of time it takes for people you meet to draw their conclusions about you. After the initial meeting their experiences with you are often filtered through the prism of what they thought about you when you first met. If they think you are amazing-then everything you do after will reinforce […]